Stitchling — Support

Cosy knitting puzzles from Ankharis Ltd.

Need a hand? Email ankharis.ltd@gmail.com and we will get back to you. Please mention your device and iOS version.

How do I read a knitting chart?

Tap the ? button on any puzzle screen for the "Reading the chart" guide. The numbers along the top and side tell you how many stitches of each colour appear in that row or column, in order. The first time you open the app, a short guided tutorial walks you through a small swatch stitch by stitch.

My progress did not carry over to a new device

Stitchling syncs through your own private iCloud. Make sure both devices are signed in to the same Apple Account with iCloud Drive turned on, then open the app and give it a moment on launch. Progress restores automatically.

I bought Premium but it is not unlocked

Open Settings inside the app and tap Restore purchases. If it still does not appear, check you are signed in to the same Apple Account that made the purchase, then email us.

Are there really no ads?

Really. Stitchling contains no advertising of any kind, and no timers, lives or energy meters. Nothing in the app is designed to nag you back into it.

What does Premium Skein include?

A one-time purchase that unlocks free dyes for your wardrobe and the full 30 day Daily Stitch archive. There is no subscription.

Can I play without an internet connection?

Yes. Every pattern ships inside the app. Stitchling works fully offline, apart from iCloud sync and the shop.

Privacy

Stitchling collects no personal data. See the privacy policy.